Antwerp Service Jam 2020

Be part of this year’s Global Service Jam, and join the Antwerp Service Jam from March 20 to 22 for a fun weekend of hands-on creative problem-solving and prototyping around real-world service challenges while you work together with an amazing mix of like-minded enthusiasts.

100+ cities around the world will work simultaneously for only 48 hours (or less!) and prototype services inspired by a secret global theme.

No experience with Service Design? Great, you'll learn a lot! No experience with changing the world? Great! You'll experience a whole new feeling!

Why join?

If you want to experience the service design process hands-on with a diverse group of people, and learn or share design tools and techniques while tackling a global service challenge, join the jam. In small teams, Antwerp Service Jam will take you from challenge to ideation, prototyping and pitching your solution, providing tips and tricks along the way, and feedback from a jury at the end.

Who can participate?

Diversity breeds the best ideas, so basically anyone can join the jam! Students, professionals,… whether in the design field or not, you are welcome to participate, no prior experience in service design required. Just make sure to bring an open mind and a willingness to work together.

What's included in the ticket?

This is a non-profit event, but Antwerp Service Jams asks you to buy a ticket for €35 to cover the expenses. This ticket includes food and drinks on Friday evening, and breakfast and lunch on Saturday and Sunday. And, of course, coffee, tea, water and snacks throughout to keep you going. They also provide design and prototyping materials, wifi access, and a creative environment.


Friday 20 March

  • 18u — 21u: Food and drinks, getting to know each other & teaming up, revelation of the design challenge, brainstorming and selecting a problem statement.

Saturday 21 March

  • 9u — 12u: Discovery, user research an ideation.
  • 13u — 18u: Prototyping and user testing.

Sunday 22 March

  • 9u — 12u: Refinement of the prototype.
  • 13u — 15u: Developing your pitch.
  • 15u — 16u: Presentations & jury.
  • 16u — ...: Conclusion of a fun and inspiring weekend.


The jam starts on Friday night in Peel’s workspace in House of Innovation in Antwerp, near Parkspoor Noord.

Where: Duboisstraat 50, 2060 Antwerpen (there are many way to reach us, see the route description).

When: March 20 – 22 from Friday night to Sunday afternoon.

Price: 35 euro (pay when you register)


20 maart tot 22 maart 2020

18:00 - 17:00


House of Innovation
Duboisstraat 50

2060 Antwerpen, België

Toon op Google Maps




35 euro

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