Commercial Support & Customer Service

 

About

FABRIK agency  is young  and fast-growing agency, selling brands as FRNCH - GRACE & MILA - ESTHE - NOELLA - MODSTROM - GOLA - SISTIE - … . Since its creation in 2011, the company has known a strong growth year after year. This is just a beginning! FABRIK is ambitious and wants to continue to grow up. 
You will have the opportunity to grow together with us. You will be working in a pleasant, stimulating environment with great colleagues at our office in Antwerp. 

 

Job

You will manage the relationships with our clients  and key accounts  in order to facilitate and consolidate the rapid growth. You will do this in close collaboration with our  Sales Managers who you will also be reporting to.
You will follow up on all orders and forecasts to ensure that all operations with our partners run smoothly, and actively pursue sales opportunities. 
You will gather information, complaints, returns, credit note etc. and make reports out of it to analyse the effect on the business with customers.

 

Profile

  • Outstanding commercial and analytical skills, and a drive to succeed. 
  • Fluent Dutch (native) & English (fluent – Professional) speaking, knowledge of any additional language is a plus.
  • Excellent verbal (“smile on the phone”) and written (mainly email) communication skills.
  • Ability to remain calm and to think clearly and creatively to prioritize actions in unexpected situations.
  • Proactive personality, all-rounder, self-starter, punctual, flexible, ambitious. 
  • Team player.
  • Resistant with stress and pressure.
  • Excellent planning & organization skills, creative problem-solving skills. 
  • Although personality, experience and motivation prevail, a strong educational background is a plus.

 

What we offer

  • Competitive salary.
  • Additional legal benefits.
  • Startup as soon as possible.
  • Working for a fast growing company. 
  • Be part of a young and dynamic team. 
  • Flexible working hours.

 

Are you the person we’re looking for?


Contact us at liaam@fabrikagency.be with your full resume and motivation letter.